Effective Date: October 9, 2026
Orders & Payment
What payment methods do you accept?
Visa, MasterCard, and PayPal. All prices are in Euros.
When will my card be charged?
Your payment method is charged at the time you place your order.
Can I change or cancel my order after placing it?
If your order has not yet been dispatched, contact us at info@madeInstyle.my as soon as possible. Once dispatched, you would need to follow the return process.
Shipping & Delivery
Where do you ship?
Metropolitan France only (including Corsica).
How much does shipping cost?
Shipping is free on all orders within Metropolitan France.
How long will my order take to arrive?
Orders are processed within 1–2 business days. Delivery takes 3–5 business days after dispatch.
How do I track my order?
You will receive a shipping confirmation email with a tracking number.
What if my tracking says “delivered” but I haven’t received my package?
Contact us within 48 hours. We will open an investigation with the carrier.
Returns & Refunds
What is your return window?
14 calendar days from delivery.
What condition must the item be in?
Unused, original packaging, all tags and accessories intact.
Who pays for return shipping?
You do, unless the return is due to a defect, a shipping error on our part, or an item that does not match its description. For statutory withdrawals under French law, return shipping costs are your responsibility.
How do I start a return?
Email info@madeInstyle.my with your order number, proof of purchase, photos, and reason. We will respond within 1–2 business days.
How long does a refund take?
We issue the refund instruction within 1–2 business days of receiving and inspecting your return, and no later than 14 days after notification of withdrawal as required by French law. Your bank may take an additional 8 business days to post the refund.
Do you offer exchanges?
No. Please return the original for a refund and place a new order.
What if I received a faulty or incorrect item?
Contact us within 48 hours with photos. We will arrange a return at our cost and issue a full refund or replacement, at your choice.
What are my legal rights as a consumer in France?
You benefit from a legal guarantee of conformity for 2 years from delivery, and a legal guarantee against hidden defects. These are detailed in our Terms of Service.
Contact
How can I reach you?
Email: info@madeInstyle.my
Phone: +33 4 27 85 16 50 (Monday–Friday, 9:00 AM – 6:00 PM CET)
How quickly do you respond?
Within 1–2 business days.